1. Acceptance of Terms
By accessing the website https://huntsvilleal.roofexpertusa.com/ or contacting our dispatch service via (888) 208-4155, you agree to be bound by these Terms of Service. If you do not agree with any provision set forth herein, you should discontinue utilization of this website and our dispatch coordination network immediately.
2. Independent Referral Model & Non-Contractor Status
RoofExpertUSA operates strictly as an independent emergency roofing referral and dispatch coordination network. RoofExpertUSA is not a licensed roofing contractor, construction firm, public adjuster, manufacturer, or insurance provider. We do not directly execute physical roofing repairs, structural inspections, or construction labor. All physical assessments, emergency tarping, temporary dry-ins, and permanent restoration projects are performed exclusively by autonomous, independent third-party roofing contractors.
3. Independent Contractor Relationships & Warranties
Any contractual agreement, warranty, pricing estimate, scope of work, or payment transaction is entered into solely and directly between the property owner and the dispatched independent roofing contractor. RoofExpertUSA does not guarantee, warrant, or assume legal liability for the performance, workmanship, materials, response times, pricing, or outcomes delivered by independent contractors. Property owners are encouraged to independently verify the credentials, insurance certificates, and Alabama licensing status of any contractor performing work.
4. Limitation of Liability
To the fullest extent permissible under applicable Alabama law, RoofExpertUSA, its affiliates, directors, officers, and dispatch coordinators shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of the use of this dispatch referral service, delays in crew arrival during catastrophic storm events, or the acts, omissions, or workmanship of independent contractors.
5. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law principles. Any legal disputes arising under these terms shall be resolved exclusively within the state or federal courts situated in Madison County, Alabama.